Pelican and Partners (PNP) is pleased to announce that Ms Deborah Andres has been invited to assume the role of Chief Representative PNP (North America), effective from 1 March 2020. She will take care of business and resources integration of PNP in the North America region.

Deborah is an internationally renowned industry expert. Mr Wilson Tong met her in 2006 when she was the Vice-President of the National Funeral Directors Association (NFDA) in the United States. Both worked closely together to found the first Asian Funeral Expo (AFE). Since then both of them has built a strong tie for more than a decade to enhance international collaboration and exchanges.

Deborah has dedicated two decades of her life to the funeral profession with an enduring mission to elevate death care to serve grieving families with empathy and professionalism.

Prior to joining PNP, she spent 5 years at Ang Chin Moh Group, one of the most established funeral services providers in Singapore. As COO, then CEO of the Group, Deborah played a critical role in its development, growth and success. Among her accomplishments was the introduction and implementation of best practices in professional development to train and empower staff to serve bereaved families with care and compassion. While setting new benchmarks for leadership development and operational efficiencies, Deborah personally lovingly mentored numerous funeral professionals, equipping them with both the hard and soft skills needed to help grieving families give their loved ones a dignified farewell.

One of her key responsibilities was overseeing the continuity and growth of the Group’s premier funeral parlour complex, Mount Vernon Sanctuary which has become an iconic brand in Singapore’s funerary landscape. Deborah’s tremendous capacity to rally stakeholders enabled her to establish key partnerships with other funeral homes to support Mount Vernon Sanctuary and the Group’s other programmes and operations. This ability also saw her exponentially grow the Group’s international repatriation arm, Flying Home’s global network.

Prior to her stint in Asia, Deborah spent over 14 years with NFDA in the US where she rose to the position of Vice-President of International Relations. She advanced the association into the global arena by effectively branding its mission worldwide and developing robust B2B networks. Through these efforts, she grew the Association’s international membership by 300 percent. She was also responsible for heralding several key initiatives including the inaugural Asia Funeral Expo which she coordinated with the Association’s Asian partners.

A Canadian national from Montreal, Quebec, Deborah has a Bachelor of Science (Police Technology) degree from the John Abbott College. Fluent in English, Spanish and French, she is a member of the International Federation of Thanatologists Association (FIAT-IFTA), American Society of Association Executives (ASAE) and the Executive Global Network (EGN).

With Deborah's rich experiences and expertise, PNP is committed to providing its international partners and customers higher value services.